Cancellation and refunds
Stopping renewal
Subscription management and cancellation are planned for the billing page once payments are enabled. The planned 30-day trial is followed by automatic renewal on the selected plan unless cancelled. Payments and subscription management are not available yet.
Requesting a refund
For questions or a refund request, email orderak@arpto.com with your account email and transaction reference if available. Do not send card numbers, verification codes or passwords. Requesting a refund is separate from cancelling renewal.
Case-by-case review
We review refund requests case by case; submitting a request does not guarantee approval. This does not limit mandatory legal rights or override Paddle’s applicable terms or authority over transactions it processes. Cancelling renewal does not automatically refund a previous payment.
Current payment and policy status
Paddle is for Sandbox testing only; real payments are not available. This policy remains a draft pending operator details, legal review and request-handling procedures before paid launch.